FAQ’s

Application Process

• How do I apply to become an agent?
  Please take a few moments to thoroughly and accurately complete the online application. Doing so will give you a better chance of being contacted.
  US Application
  Canada Application
• Can I submit my resume and/or application by mail?
  The Agent Application must be completed online. You may paste resume information into the Comments section of the application. Please do not fax, mail or email your resume.
• How do I know if I’ve been selected?
  All applicants will receive a confirmation email. We will keep your application on file and contact you as a position opens that fits your qualifications.
• How do I prepare for my client?
  After being selected, you will be scheduled to go through a virtual preparation session prior to beginning work..
• Do I need to apply more than once?
  No, you should only complete one application.
• In what countries do your agents work?
  We currently provide services in the US and in Canada.
• Do you have work available for all US states and Canadian provinces?
  Our agents work virtually from their home offices and as such, the agent can provide service from any US state or Canadian province.
• What equipment do I need?
  Windows 7 (any version) & Windows XP
  Ram = 4 gigabytes (GB)
  Hard Drive = 250 GB SATA II
  CPU = Dual Core 1.6GHZ
  24 x CD/DVD Burner
  32 Bit Sound Card
  Speakers
  19 inch or larger monitor
  USB VoIP Headset
  Keyboard and Mouse
  UPS Battery Backup
  DSL
  Landline & VOIP