Program Specialists
Your Success Is Our Goal! That has been the motto for Open Door MultiServices for several years! For tips on how to become and remain successful on your client opportunities please see the tips and tricks section of our website.
We often times hear from clients who would like to speak to other customer service professionals, who are servicing on a client opportunity that they are interested in, in class for or are they are struggling with and would like some one on one help. Every client opportunity is different and while there are some general knowledge for customer service and sales, the uniqueness of the opportunity may require someone that has experience with, and is currently providing a service for that specific opportunity.
We have reached out to some of our top performing clients and asked them would they be willing to make themselves available to you. These top performers are better known as Specialists, they know the client that they service very well, some have been servicing with the same opportunity for several years and are very successful.
Please note that Open Door MultiServices does not recommend one Specialist over another nor do we have specific information on how each operate. You will have to speak directly with the Specialist to determine which one best fits your needs. All payments or payment questions are made directly to the Specialist, Open Door MultiServices does not receive a revenue for this service.
Cost of Service: $5/half-hour
PayPal Account
My name is Tomeka B. Williams and I have been with Open Door MultiServices since March 2012. I have certified for and serviced several programs over that time, as of June 9, 2014 I’ve solely devoted my efforts to The Home Security Program. Because of the many hours of study to become proficient as well as servicing the program, I can confidently provide assistance to help others achieve success. Whether in certification or currently servicing the program, my understanding of the adjustment process, dedication to your success and willingness to help will provide you with an unparalleled commitment to helping achieve your goals as a CSP. I’m available to role play, answer questions, or just give tips regarding the program. My days and hours are flexible and I will work around your schedule to find the best time to meet. m helping an agent prepare for mock calls through certification.
Cost of Service: 1st 15 minutes free then $5/half-hour
PayPal Account lizjacobucci@gmail.com
Hi my name is Liz Jacobucci. I have recently partnered with ODMS. I have been working on the The Home Security program since April of 2012. I am currently a Subject Matter Expert for the Home Security account. I can assist you in understanding the process and procedures to book a sale. I can also help you with tips and tricks to reduce your Average Handling Ttime. My goal is to help everyone to get a 100% on their Quality evaluation.
Cost of Service: $8/hour $4/half-hour
PayPal Account
My name is Ca'Drecia Brown pronounced (Ka'Dreeka). I have been with Open Door MultiServices since January of 2014. The Cruise Lines – Customer Service program is my program of choice. I began my certification in February and certified and started taking calls in March of 2014. By no means was it easy because it seemed like a lot of information to take in. I am now extremely successful with this opportunity and would love the opportunity to help you and answer any questions you may have.
I have been a work at home mom for 8 years so I've adapted to the unsupervised environment. I find myself being more motivated and tactful each day. I like to have fun and connect with the customers that I speak with, so it makes the work that I do that much easier. I'm relentless when it comes to getting the job done and I'm very proficient when it comes down to details.
My areas of specialty on the Customer Service program are: Booking, Improving Client feedback, Becoming a Top Performer and Selecting the best hours to service.
Cost of Service: $5/half-hour
PayPal Account
Hi my name is Gina Cattabiani. I have been with ODMS since Nov 2010 and have serviced the program since Dec 2010. I am a Cruise Vacation Specialist for the Direct Sales program. I am also a certified to provide “Mock Caller” services. I can help you prepare for the mock calls and if you are already certified on the program, I can help you find short cuts, references, and more effective ways to meet your contractual goals.
Cost of Service: $5/half-hour
PayPal Account
Dedicated. Responsive. Knowledgeable
I can help you achieve all of your goals. I offer 17 years of extensive customer service knowledge and experience. Like you, I opted to work from home. I’ve been servicing for ODMS since September 2013. Since obtaining my certification on the Cruise Line program in January 2014. I have consistently exceed goals, and quality expectations in Booking, Improving Client feedback, receiving advance service cross certification, and becoming a Top Performer by Selecting the best hours to service. I offer support, systems support and motivation. Looking forward to working with you.
Cost of Service:$5/half-hour
Text Questions & Scheduling 763-913-4632
PayPal Account
My name is Kelly Holcomb and I have been with Open Door MultiServices since 2009. I have serviced the Timeshare program for almost 6 years. I am proficient in all aspects of the program and can offer assistance to prepare you, for mock calls through certification. I am also proficient in Internet Support as I am dual certified. I can assist with certification of how to access and read a members account, password creation, troubleshooting members calls and accounts. I have assisted in writing the certification material for the Timeshare program. Whatever you need assistance with....from all things small to large....I am able to help you. All hours available (5am CST to midnight) so that we work with your availability.